Seth Youngblood

I had a great experience working with Oak City IT to troubleshoot my internet speed issues. While it was only for personal use and not getting the speeds we pay for, this year has shown that we may need the ability to work from home in the snap of a finger. The solution that we came to, to try and boost my internet speed should provide us with a much better environment for this. The process of them helping me troubleshoot my issues was very professional, easy to work with, and great communication from start to finish. Instead of having to be on the phone for hours wasting your own time with customer service agents of my internet provider, I communicated back forth with Oak City IT via e-mail. They were very thorough in their information gathering, suggestions provided to me, and worked with me to customize their recommended solution to meet my budget and needs. I appreciate having an expert third party recommendation like this. All in all, I had a great experience and would recommend them to others whenever I have a chance.