|I had a great experience working with Oak City IT to troubleshoot my internet speed issues. While it was only for personal use and not getting the speeds we pay for, this year has shown that we may need the ability to work from home in the snap of a finger. The solution that we came to, to try and boost my internet speed should provide us with a much better environment for this. The process of them helping me troubleshoot my issues was very professional, easy to work with, and great communication from start to finish. Instead of having to be on the phone for hours wasting your own time with customer service agents of my internet provider, I communicated back forth with Oak City IT via e-mail. They were very thorough in their information gathering, suggestions provided to me, and worked with me to customize their recommended solution to meet my budget and needs. I appreciate having an expert third party recommendation like this. All in all, I had a great experience and would recommend them to others whenever I have a chance.|
I wish I would have met Alan years ago! I recently started working for a small company, and I wear multiple hats. Alan makes me look great in my “IT” hat. Thorough, dependable, responsive, patient, and knowledgeable. I’ve yet to come across an issue that Alan is unable to assist with. I am very much looking forward to working with Alan and team in the future.
Alan helped me to upgrade my HP machine from Windows 7 to Windows 10. This service was provided in the most prompt, thorough, and professional manner, while maintaining great value. I look forward to working with Oak City IT again in the future.
Alan assisted in updating & cleaning up MacBook Pro and Tablet software. He was able to provide trustworthy service while completing the tasks in a very timely manner. An excellent communicator and provided exceptional instruction.
Alan is a devoted and passionate when it comes to IT work. He is knowledgeable, thorough, and always willing to help find a solution, despite how challenging some of the projects can be. Helping us with general IT maintenance went a long way in improving our organization.
Alan is a professional, reliable, and knowledgeable IT consultant. He secured our company’s Intellectual Property by implementing a company wide cyber security platform. He ensured our employees hardware would not be compromised during travel in the US and abroad with VPN’s, firewalls, encryption and best practice guidelines. We accomplished our leaner IT infrastructure goal together by mapping out platforms, planning changes, and moving file storage to the cloud. These plans reduced our overall on site hardware by 75%. We worked easily together due to his professional and kind demeanor. Alan used his analytical and organizing skills to improve our operations’ efficiency. I recommend him to anyone looking to contract an IT professional.
- Ellie Ismail, Director of Operations, FlexGen Power Systems
Happy home and office WiFi network service clients of Oak City IT:
We struck gold! When Alan visited our home to assess our current setup, he listened to what we wanted and needed for our home and office networking. Not only did he give me several options, but he recommended some upgrades to our current equipment. After that he pointed us to the best prices available online. Additionally he helped us determine the best location in our home for a wireless router so we could optimize coverage. What a pleasure to work with Alan! He’s knowledgeable, professional, and he truly listened and heard our networking needs and delivered on all of them.
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I really enjoy working with Alan; he’s incredibly knowledgeable, dependable, and solves problems creatively to his clients’ benefit. I’ve worked with Alan on multiple projects thus far and he approaches tasks thoughtfully and carefully. I can depend on him to do the research necessary to tackle our IT solutions, and he’s great at following through with details on those solutions. Alan also works well within our primarily Mac-based office and our custom server-based setup for backups, while working within our operating constraints to get things done effectively.